Kontagent works by integrating on the server side. You send calls from your application server to our servers where the data is processed and analytics are provided.
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Our turn key installation enables you to get running in as little as minutes. Instrumentation happens on the server side, so while it is a little more involved than JavaScript-based system like Google Analytics, we made the process as easy as possible. We provide both a web-based API and libraries for PHP, RoR, .NET and Python. Java libraries are also under development.
The dashboard is updated every hour. So as soon as you start sending us data, you'll start seeing feedback within an hour. Once you get your data, you'll be able to start getting deeper insights into your application and start tuning!
More questions? Check out our technical documentation here.
No, the data that you are gathering by using our service does not violate Facebook's TOS.
No, we will never sell any data that can be attributed to a particular application or application developer. We may however aggregate data across multiple application and make that data available to third parties. This will be limited to aggregation methods that will ensure it is impossible for these third parties to determine what applications the data was derived from.
Our system was designed from the ground up to handle large amounts of data. We can easily handle applications with hundreds of millions of daily active users.
There may be a slight performance hit if your servers can't reach our servers. We have extensive redundancy built in to the system, with servers in multiple locations across the United States, but in that very rare case that there is a problem, there will only be a slight performance hit. For more detailed info, check out this page
The basic instrumentation process can take less than an hour. However, there are many additional features of the system that can be used to fully instrument the application and provide additional insight about your application. The time taken to instrument the application with these monitoring capabilities will vary dependent upon the number of instances in your code that you send invites, notifications and e-mails, post to feeds, and the number of different templates you use for messaging. The instrumentation time also depends on the language you are using. For example, we find that instrumenting a Ruby on Rails app is typically faster than instrumenting a PHP app.
Currently we provide libraries for PHP and Ruby on Rails (rfacebook and facebooker). If you are not using one of these languages, unofficial, developer-supported libraries are available for .NET and Python, or you can instrument your application using the web-API method. More information is available here.